Human Resources Senior Manager

Job Summary
The Senior Manager, Human Resources is responsible for providing strategic and operational HR leadership, ensuring all people-related initiatives and practices align with the company’s business objectives. This position works closely with management and team leaders to deliver first-class HR support and guidance across the full HR spectrum. The role also ensures compliance with employment laws, internal policies, and governance requirements while fostering a positive, high-performance work culture.

Key Responsibilities
Strategic & Operational HR Management

Develop and implement HR strategies and objectives that align with overall business goals.

Monitor and track HR performance metrics, ensuring continuous improvement toward departmental and organizational targets.

Provide professional guidance and leadership to the HRBP and HR Services teams to ensure smooth daily operations across Recruitment, Learning & Development, Industrial Relations, Safety & Health, HRIS, Reward & Compensation, Employee Engagement, CSR, and Payroll functions.

Policy, Compliance & Governance

Ensure all HR activities, policies, and procedures are compliant with employment laws, regulations, and internal governance standards.

Maintain up-to-date HR policies and employee handbooks to reflect current legislation and best practices.

Incorporate Governance, Risk & Opportunities (GRO) principles into daily operations and decision-making processes.

Ensure all HR processes support ethical conduct and compliance with internal controls, laws, and regulations.

Employee Engagement & Organizational Development

Research, design, and implement HR initiatives that enhance employee satisfaction, engagement, and retention.

Partner with leadership teams to drive a culture of performance, learning, and accountability.

Oversee employee development and succession planning programs to build internal capability.

Talent Acquisition & Workforce Planning

Oversee full-cycle recruitment processes, ensuring quality hires aligned with business needs.

Analyze recruitment and retention metrics (e.g., time-to-fill, cost-per-hire, turnover rate) and provide actionable insights for improvement.

Forecast workforce needs and design proactive hiring and talent management strategies.

Reward & Performance Management

Develop and manage compensation and benefits structures that are competitive and equitable.

Support performance management processes, including goal-setting, reviews, and recognition programs to drive continuous improvement.

Data & Analytics

Analyze HR data and trends to support decision-making and improve HR effectiveness.

Prepare HR-related reports and insights for management review.

General & Project Support

Lead or participate in HR-related projects, audits, and reports as assigned.

Serve as a trusted advisor to management and employees on HR-related matters.

Qualifications & Requirements
Bachelor’s or Master’s Degree in Human Resource Management, Business Administration, or related field.

Minimum 8 years of progressive HR experience, with at least 3 years in a managerial capacity.

Proven experience in strategic HR management, business partnering, and team leadership.

Strong understanding of HR systems and tools, including payroll, HRIS, and talent management platforms.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Excellent communication (verbal and written), interpersonal, and leadership skills.

Strong analytical, problem-solving, and decision-making abilities.

Demonstrated integrity, professionalism, and discretion in handling confidential information.

In-depth knowledge of Malaysian employment laws and HR best practices.