SIRIM Regulatory Affairs Officer

We are seeking an experienced SIRIM & Regulatory Certification Specialist to join our consulting team.
This role focuses on managing multiple client projects and providing regulatory pathway analysis and certification solutions for a wide range of regulated products entering the Malaysian market.

The ideal candidate is not only familiar with regulatory procedures, but also able to analyze compliance routes, advise clients, manage expectations, and resolve non-standard cases, delivering practical and compliant solutions in a consulting environment.

我们正在寻找一位具备丰富经验的 SIRIM 及法规认证专员 加入我们的咨询团队。
该职位主要负责 同时管理多位客户项目，并为各类进入马来西亚市场的受监管产品，提供 法规路径分析及认证解决方案。

理想人选不仅熟悉相关法规程序，也具备 分析合规路径、为客户提供专业建议、管理客户期望，并处理非标准或复杂案例 的能力，能在咨询服务环境中提供切实可行且符合法规的解决方案。



Key Responsibilities

1. Regulatory Applications & Compliance

Manage end-to-end regulatory and certification applications for multiple clients and product categories

Apply and manage Certificate of Approval (COA), import permits, and relevant regulatory approvals

Handle SIRIM product testing (full or partial), including Energy Using Products, assessment letters, and verification testing

Manage SIRIM Product Certification Scheme, including license application, renewal, and new product listings

Apply and manage SIRIM MCTS consignment approvals, including inspection coordination and labeling requirements

Coordinate SIRIM labeling and relabeling (rework) activities with 3PL warehouses

Apply Type Approval / COC with MCMC for WiFi and Bluetooth-enabled products

Apply DOE e-Permit for regulated products such as air conditioners and refrigerators

Liaise with SIRIM, MCMC, DOE, Suruhanjaya Tenaga, DagangNet, Customs (KASTAM), testing laboratories, and certification bodies

Liaise with regulators and certification bodies to clarify interpretations and resolve compliance discrepancies

Coordinate corrective actions, resubmissions, and follow-ups with clients and labs



2. Multi-Project & Client Management

Manage multiple clients and certification projects concurrently, ensuring accuracy, timeliness, and service quality

Prioritize regulatory tasks across different clients, products, and approval timelines

Provide regular and clear progress updates to internal teams and clients



3. Regulatory Pathway Assessment & Solution Design

Assess client products, business models, and import scenarios to determine the most appropriate regulatory and certification pathways

Advise clients on certification scope, applicable standards, testing requirements, timelines, costs, and compliance risks

Design practical and compliant solutions, including alternative pathways when standard routes are not feasible

Support sales and project teams with regulatory feasibility assessment during pre-sales or early project stages



4. Documentation, Knowledge Sharing & Process Improvement

Maintain accurate records of approvals, licenses, reports, and regulatory correspondence

Contribute to the development and improvement of internal SOPs, checklists, and regulatory guidelines



主要工作职责（Key Responsibilities）

1. 法规申请与合规管理（Regulatory Applications & Compliance）

负责多个客户及不同产品类别的 法规与认证申请全流程管理

申请及管理 认证批准证书（Certificate of Approval, COA）、进口准证及相关法规批准

处理 SIRIM 产品测试（全测试或部分测试），包括能源使用产品、评估函及验证测试

管理 SIRIM 产品认证计划，包括执照申请、续期及新增产品备案

申请及管理 SIRIM MCTS 货柜认证（Consignment Approval），包括检验协调及标签要求

与第三方物流（3PL）仓库协调 SIRIM 产品贴标及重新贴标（返工） 事宜

为具备 WiFi 或蓝牙功能的产品申请 MCMC 型式认证 / 合格证书（Type Approval / COC）

为受监管产品（如空调、冰箱等）申请 DOE e-Permit（环境局电子准证）

与 SIRIM、MCMC、DOE、能源委员会（Suruhanjaya Tenaga）、DagangNet、海关（KASTAM）、测试实验室及认证机构进行沟通与协调

与监管机构及认证单位沟通，厘清法规解释并解决合规差异

协调整改措施、重新提交文件，并与客户及实验室进行后续跟进

2. 多项目与客户管理（Multi-Project & Client Management）

同时管理 多个客户及多项认证项目，确保准确性、时效性及服务质量

在不同客户、产品及审批时间表之间 有效规划及优先排序法规事务

向内部团队及客户提供 定期、清晰的项目进度更新

3. 法规路径评估与解决方案设计（Regulatory Pathway Assessment & Solution Design）

评估客户产品、商业模式及进口情境，以 确定最合适的法规及认证路径

就认证范围、适用标准、测试要求、时间表、费用及合规风险向客户提供专业建议

设计 务实且符合法规的解决方案，包括在标准路径不可行时提出替代方案

于销售前或项目初期阶段，协助销售及项目团队进行 法规可行性评估

4. 文件管理、知识共享与流程优化（Documentation, Knowledge Sharing & Process Improvement）

妥善维护各类批准文件、执照、报告及法规往来记录

参与制定及优化 内部标准作业流程（SOP）、检查清单及法规操作指引





Requirements

1. Diploma or Bachelor’s Degree in Engineering, Science, Regulatory Affairs, Supply Chain, or related disciplines

2. Minimum 3–5 years of hands-on experience in:

a) SIRIM certification and product compliance

b) Regulatory applications for electrical, electronic, or regulated consumer products

c) Experience working in a consulting firm, certification body, distributor, or manufacturing environment is highly preferred

3. Strong practical knowledge of:

a) SIRIM certification schemes and MCTS consignment process

b) MCMC Type Approval / COC requirements

c) DOE e-Permit and energy-related regulations

4. Familiarity with Malaysian regulatory authorities and processes

5. Proven ability to manage multiple regulatory projects in parallel

6. Strong analytical skills to evaluate compliance routes and design certification strategies

7. Consulting mindset with the ability to balance regulatory compliance, timelines, and commercial considerations

8. Excellent coordination, follow-up, and documentation skills

9. Clear and professional communication skills in English (Mandarin is an added advantage)

10. Able to work independently with minimal supervision



任职要求（Requirements）

1. 持有 工程、科学、法规事务、供应链管理或相关领域 的文凭或学士学位

2. 具备 至少 3–5 年实务经验，包括但不限于：
a) SIRIM 认证及产品合规经验
b) 电器、电子或受监管消费品的法规申请经验
c) 曾于 咨询公司、认证机构、分销商或制造业环境 工作者优先

3. 具备扎实的实务知识，包括：
a) SIRIM 认证计划及 MCTS 货柜认证流程
b) MCMC 型式认证 / 合格证书（COC）要求
c) DOE e-Permit 及能源相关法规

4. 熟悉马来西亚各监管机构及其操作流程

5. 具备 同时管理多个法规项目 的能力

6. 具备良好的分析能力，能够评估合规路径并制定认证策略

7. 具备咨询顾问思维，能在 法规合规、项目进度及商业考量 之间取得平衡

8. 具备优秀的协调、跟进及文件管理能力

9. 具备清晰且专业的 英语沟通能力（会普通话者为加分项）

10. 能够 在最少监督下独立工作