Process Executive - H2R

Overall Responsibilities:

The HR Shared Services Administrator delivers administrative support to the organization on various HR subject matters. This individual is responsible for supporting HR initiatives, in support of organization growth. This position focuses on administration and transactional activities within the HR Shared Services department. They provided direct administrative support to senior HR employees in the HR Shared Services department and works cooperatively with team members to support completing the HR department objectives.

Provides direct support to company employees, other HR groups and company management as part of a centralized function to handle a variety of HR-related transactions. Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information. May respond to practices inquiries via online resources and/or telephone. Processes various paper and electronic forms related to documenting human resources activities such as new-hire onboarding, change-of-status, performance evaluations, benefits, termination of employment, etc. Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested.

Specific Responsibilities: -

Act as point of contact for all escalated HR related queries from employees and partners.
Organise and maintain employee records in a HR Shared Services hub.
Co-ordinate administration for HR projects & participate in HR audits.
Co-ordinate HR projects, meetings and training seminars.
Manage Employee Life cycle processed as per approved guidelines:
Initiate Hire and creating employee profile in
Workday

Process Job change transaction in Workday (Reporting change, organization change, confirmation, promotion, Transfer, etc)

Process Termination
Issue transactional letters
Manage standard queries thru Case Management system for daily
operation.

Manage and maintain e-filing management
system.

Support Senior & Team Lead as & when required.

Education/Experience:

Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business studies/ Administration/ Management or equivalent.
1-2 years related experience in shared service environment preferably within human resources
function.

Demonstrate knowledge of basic office procedures & human resources function
Demonstrates knowledge or experience in human resources & cases management system -SAP/Workday
Demonstrate effective and stable interpersonal relationship with internal and external
parties.

Fluent in English. Proficiency in a second language would be an
advantage.

Proven experience in similar human resources positions
Proven work experience in a similar position.
Proven administrative support
experience.

Hand on experience with HR software, like HRIS
Standard career level descriptor for job
level:

Acquires job
skills.

Completes routine
tasks.

Works under close supervision
Receives detailed work
instructions.

Learns about policies and
procedures.

Needs limited
judgement.

Little or no decision
making.

Typically requires entry-intermedia level of related
experience.


Knowledge, skills and attributes:
Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
Strong administration background
Meticulous attention to detail
Hand on experience with HR software, like HRIS
PC literacy and experience with MS Office applications
Basic knowledge of labour legislation
Written and verbal communication skills
Excellent organizational and time-management skills

Teamwork skills
Manage time and prioritize a multitude of concurrent tasks, while ensuring deadlines are being met
Utilize excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, supervisors and Business Units
Familiarity with Microsoft Office required
Strong process and systems skills
Proficiency with numbers and strong attention to detail
Strong interpersonal, and verbal and written communication skills
Strong organization and follow-through skills