Product Manager

We are looking for a strategic, user-focused Product Manager to enhance the Malaysia platform's UI/UX, gameplay experience, customer journey, and engagement strategies.
Key Responsibilities
● Analyze customer behavior and customer insights to enhance gameplay experience, engagement, and reward mechanics.
● Optimize the customer journey across web and mobile platforms, improving UI/UX, usability, and conversion performance.
● Drive retention, engagement, and repeat activity through data-driven product strategies and feature enhancements.
● Lead product roadmap execution, feature enhancements, gamification initiatives, ecosystem expansion, and vendor/game integrations,
● Collaborate with CRM, Design, IT, Operations, and cross-functional teams to ensure successful product execution and adoption.

What This Role Offers
● Ownership and hands-on involvement in product growth and lifecycle strategy.
● Exposure to data-driven decision-making across product, campaigns, and customer experience.
● Opportunity to grow into a Senior Product Manager or regional product role.
● Direct impact on GP growth, retention performance, and user experience improvement.

Must Have
● 3 to 5 years of experience blending Growth/Campaign expertise with a deep eye for Product Design and UX within Malaysia Market.
● Strong analytical mindset with the ability to interpret product, campaign, and customer data
● Proven experience working with cross-functional teams in a fast-paced environment
Nice to Have
● Experience in Digital Entertainment, E-commerce, or other high-engagement digital platforms.
● Familiar with gamification, customer engagement, gameplay optimization, and product analytics.
● Experience working with UI/UX teams, CRM or engagement tools, A/B testing, feature optimization, and vendor/product integrations.
● Fluent in English, Mandarin & Malay (spoken and written)