Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

Job Description

We are currently seeking a Store Manager who will report to the Area Manager as part of our dynamic team in Malaysia. ​

How you will contribute:

Support the achievement of the Store/Individual Sales Target
Maximize the business potential of the store and sales by department (category) in line with the company strategy
Mentor, motivate, and retain the staff in the store, building teamwork
Support staff optimization vs business needs
Efficient use of the CRM and Client Book
Manage store image and store operations with respect to Bottega Veneta standards and procedures
Stock Management to ensure the availability of merchandise and services
Support in knowing the competitors
Contribute to building effective relationships with new and existing customers
Contribute to delivering excellence in customer service
Who you are:

Minimum 3-4 years of luxury fashion retail management experience with a focus on leading a multicultural team
Ability to build, execute and follow the Company strategy
Proven ability to drive results and manage small teams
Talent for managing, coaching, and developing a team
Strong communication skills and team-player mentality
Fluent in English
Job Type

Regular
Start Date

2023-10-09
Schedule

Full time
Organization

Bottega Veneta Malaysia