Now Hiring
Customer Service (Digital Banking)
RM2,000-3,000
Job Details
Nationality Requirement: MalaysiaLanguage Requirements： English/Proficient AnytimeRecruit1-3
Job Description
Strong command of English in both verbal and written communication (COMPULSORY);
SPM, Diploma /Bachelor's Degree in equivalent course;
Minimum 1 year of Customer Service experience is a must, experience in Banking Industry/Financial Services/Fin-Tech would be an extra advantage;
Fresh graduates are also encouraged to apply
Able to commit working on rotational shift to support international market;
Strong phone contact handling skills and active listening.
Responsibilities
Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients;
Sustaining friendly interactions during inbound calls, emails, and live chats within a dynamic contact center environment;
Assist in educating our customers about products and alternative digital banking platforms;
Broadening the customer base through the promotion of upselling and cross-selling banking products and services.
Benefits
Annual Leave
Medical Benefits
EPF & SOCSO
Training provided
Other perks after confirmation
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Medical Insurance
Training Provided
5 Working Days
Similar Positions
Customer Service Specialist, Malaysia
Fan
RM3,000-5,000
Fresh graduates · Diploma · Wp Kuala Lumpur
EPOS Pte. Ltd.
Customer Service Representative
Smilepayz
RM5,000-8,000
Within 1 year · No degree required · Wp Kuala Lumpur
Smilepayz
Regional Customer Service Manager – Japan (based in KL/Yokohama)
Agoda Company
Negotiable
No experience required · No degree required · Wp Kuala Lumpur
Agoda Company Pte. Ltd
Customer Experience Specialist - English (Kuala Lumpur)
Agoda Company
RM3,000-5,000
No experience required · No degree required · Wp Kuala Lumpur
Agoda Company Pte. Ltd
Work Location
Selangor-Shah Alam
Daythree Business Services
500-999
Special Declaration/Note：
- JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.
Seeker Service
Recruitment
Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.
© Copyright 2023 JOBPD