Requirements

Education & Experience:
-Diploma / Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.
-Professional certification in logistics or warehouse management is an advantage.
-Executive Level: At least 3-5 years' experience in warehouse and logistics management, preferably in food/FMCG industry.
-Manager Level: 7-10 years' experience, with at least 3 years in a supervisory or managerial role.

Skills & Competencies:
-Strong knowledge of logistics, transportation, and warehouse best practices.
-Familiar with ERP/WMS systems, inventory control, and supply chain software.
-Good understanding of food safety standards and regulatory compliance.
-Excellent leadership, communication, and problem-solving skills.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Fluent in English and Bahasa Malaysia (Mandarin is an added advantage).

KEY RESPONSIBILITIES:

1. Warehouse Management
-Plan, organize, and oversee daily warehouse operations, including receiving, storage, picking, packing, and dispatch.
-Ensure proper storage conditions to maintain product quality and compliance with food safety standards.
-Implement and enforce inventory management systems (FIFO/FEFO) to minimize wastage and stock variance.
-Maintain accurate records of stock levels, movements, and transactions.
-Conduct regular stock counts and audits.

2. Logistics & Distribution
-Plan and coordinate transportation activities for local and export markets.
-Manage relationships with transporters, freight forwarders, and shipping agents.
-Ensure compliance with Incoterms, customs clearance, and regulatory requirements for export shipments.
-Optimize delivery schedules, routes, and costs while ensuring on-time delivery to customers.
-Resolve logistics-related issues, including delays, damages, and customer complaints.

3. Process Improvement
-Ensure compliance with company policies, Halal, HACCP, ISO, GMP, and other food safety standards.
-Implement and monitor workplace safety procedures in line with OSHA and internal guidelines.
-Ensure proper documentation for audits, certifications, and inspections.
-Continuously review warehouse and logistics processes to identify cost-saving and efficiency opportunities.
-Implement automation, digital tools, or lean practices where possible.
-Recommend improvements in storage, handling, and distribution systems.

4.Reporting & Analysis
-Prepare regular reports on inventory accuracy, logistics performance, and cost efficiency.
-Track KPIs such as on-time delivery rate, order accuracy, stock variance, and transport cost per shipment.
-Provide insights and recommendations to management for decision-making.

5. Team Leadership & Development (Manager Level)
-Lead, train, and supervise warehouse and logistics staff.
-Assign duties, monitor performance, and enforce accountability.
-Conduct regular training on safety, quality, and operational best practices.
-Build a high-performance team with strong collaboration and discipline.