Administration:
-Manage general office operations including handling phone calls, emails, and document filing.
-Monitor and replenish office supplies and stationery.Help organise meetings, company events, and other office activities.
-Maintain proper filing systems and ensure all documents are up to date.
-Liaise with outlet supervisors on admin matters when needed.

HR Support:
-Assist in recruitment: job postings, scheduling interviews, and coordinating with candidates.
-Maintain and update employee records (e.g. leave, medical, attendance).Prepare HR letters (confirmation, resignation, increment, etc.).
-Help in onboarding and offboarding processes.Support payroll processing by compiling attendance and leave data.
-Assist in organizing training, events, and employee engagement activities.

Customer Service Basic Support:
-Respond to basic customer inquiries via phone, email, or WhatsApp.
-Follow up with relevant departments to ensure customer concerns are resolved.
-Help monitor customer feedback forms or online reviews where required.
-Maintain a polite and professional way when dealing with customers.

Requirements:
-Minimum Diploma in Business Admin, HR Management, or related field.
-Atleast 2 years experience in admin or HR support preferred.
-Basic knowledge of Malaysian labour laws is an advantage.
-Proficient in Microsoft Office (Excel, Word, Outlook).
-Good written and spoken English and Bahasa Malaysia.
-Well-organized, able to multitask, and detail-oriented.