Functional
-Conduct a comprehensive review of existing agency training programs, identifying gaps and opportunities for enhancement to align with market demands and company objectives.
-Develop and execute a strategic roadmap for agency training that directly addresses challenges in agent retention and activity rates, focusing on measurable outcomes.
-Introduce innovative training methodologies, including digital learning platforms, blended learning, and experiential learning approaches, to ensure programs are engaging and effective.
-Stay abreast of industry best practices, market trends, and regulatory changes in the life insurance sector to ensure training content is always current and relevant.
-Oversee the design, development, and continuous improvement of all training curricula for new and experienced agents, covering product knowledge, sales techniques, prospecting, client relationship management, compliance, and ethical practices.
-Ensure training programs are tailored to various agent segments and career stages, from onboarding and foundational skills to advanced sales strategies and leadership development for agency leaders.
-Implement robust evaluation methodologies to measure the effectiveness and ROI of training programs, using data to drive continuous improvement.

Managerial
-Lead, mentor, and develop a team of agency trainers, fostering a high-performance culture focused on coaching, facilitation skills, and continuous professional growth.
-et clear performance objectives for the training team and conduct regular performance reviews.
-Promote cross-functional collaboration with Distribution Channels, Marketing, Product Development, and HR teams to ensure training initiatives are integrated and support overall business goals.

Organizational
-Act as a key liaison between the training department and agency leaders, understanding their needs and ensuring training solutions meet business requirements.
-Present training strategies, progress, and outcomes to senior leadership, demonstrating the impact of training on agent performance and business results.