Job description:
-Assist with Inquiries: Support the team by responding to course and service inquiries with accurate information and redirecting complex queries when needed.
-Support Client Relations: Help maintain positive relationships with corporate and individual clients through polite and timely communication.
-Coordinate HRDCorp Training Tasks: Assist in preparing and submitting grant applications, registering trainers and programs, and compiling documents for HRDC claims.
-Engage with suppliers and stakeholders: To request, obtain, compare, and coordinate quotations (e.g. hotel meeting packages, transportation, and other service vendors) and prepare them for approval.
-Event & Training Support: Assist in organizing and facilitating training sessions, workshops, and events. Manage training materials, logistics, and participant coordination. Collect and compile participant feedback and testimonials.
-Ensure Customer Service Support: Follow up on client requests and help ensure all communications are responded to promptly and professionally.
-General Administrative Support: Handle daily administrative tasks such as managing emails, preparing quotations, organizing files, and maintaining proper documentation.
-Ad-Hoc & Team Support: Assist with various day-to-day tasks and provide support to the management team and colleagues whenever required.

Requirements:
-Excellent communication and interpersonal skills.
-Highly organized, self-motivated, and detail-oriented.
-Ability to multitask and work in a fast-paced environment.
-Possess own transportation and willing to travel as required.