Job Description



The Sales position is responsible for revenue generation from new and existing customers within the Metaltech portfolio in Informa Markets Malaysia. This role will manage Sales to different tier customers depending on the market and brand context. This team is critical to the business, as the key to our success is retention, growth and cultivating new business

The Sales role will involve a combination of internal and external sales activity, meeting customers face to face and attending competitor events. He/She will sell to valued existing customers, generate new business, and performance will be evaluated based on achieving revenue and new business targets

The Sales will be expected to develop their awareness of the brand industry, building greater insight over time. Maintaining and strengthening the relationship throughout the year is an important focus, to develop an understanding of the customers’ needs and expectations from their attendance at the event. He/She will understand the customers’ needs and articulate a compelling value proposition as part of the sale. They will have a significant role in supporting re-booking of customers at an Event, while also providing support as a guest re-booker for other brandsg ASEAN markets backed with support of a global network.

Job Responsibilities:

Meet or exceed revenue target for assigned accounts through sales (digital, booth, sponsorship/ advertisement and fully integrated packages)

Sell to existing/ lapsed customer accounts with engaging conversations and compelling proposals while guiding them through buying process

Prospect and close new business opportunities inside and outside of existing client base through cold calling and follow-up calling

Leverage understanding of customer buying trends to help develop Sales plans and approaches

Execute on assigned Sales campaigns, against accounts, products and revenue targets, in line with sales plan

Support the on-site re-booking of existing customer accounts, in line with at event account allocation and sales targets

Maintain accurate pipeline, sales activity and customer information within Salesforce (CRM system)

Distribute customer insight and marketing information to marketing team

Manage the handing over of sale information and customer requirements (via Salesforce) to the event Operations and Brand teams



Qualifications

Degree holder in communications, Marketing, Business or related field; or equivalent with sales/ tele-sales experience (proven sales track record)

Mandarin language skills will be essential to effectively communicate with Mandarin-speaking clients, internal and external stakeholders.

Confident, aggressive, pleasant and able to work under pressure

Must be self-motivated, sales-driven and able to work independently as well as part of a team

Passionate towards sales, dedicate to achieve personal sales target

Experience in using Salesforce CRM system desires

Fluent English - speaking and writing, required to proof-read sales material, brochures and promotional content

Excellent in interpersonal, negotiation and presentation skills

Proficient with Microsoft Excel and PowerPoint

Required to travel