Key Responsibilities

HR Strategy
-Implement, and update HR policies, SOPs, and employee handbooks.
-Ensure HR practices/changes are compliant with Malaysian labor law (EA 1955, EPF, SOCSO, EIS, HRDC, etc.).
-Reports to GM and Owner to develop more efficient HR processes that actually benefit the teams.

Recruitment & Onboarding
-Manage end-to-end recruitment across all outlets (Front office, Housekeeping, F&B, HQ etc).
-Develop/update job descriptions, conduct interviews, and coordinate onboarding and orientation programs.
-Build talent pipelines for operational and management roles.

Performance Development
-Lead the annual appraisal process based on CapsuleTransit’s values and competency framework.
-Identify training needs and manage HRDC claimable training programs.
-Support managers in setting clear KPIs and coaching for team members.

Payroll & Benefits
-Process monthly payroll, leave management, and claims via BrioHR HRMS.
-Ensure accuracy of statutory contributions (EPF, SOCSO, EIS, PCB).
-Recommend pay adjustments and incentive programs based on performance and market benchmarks

IR
-Promote a positive workplace culture across all outlets.
-Handle disciplinary issues, grievances, and counseling with fairness and empathy.
-Plan and execute employee engagement programs, team-building, and recognition initiatives.

Compliance, Reporting and Admin
-Ensure HR documentation and procedures meet audit requirements.
-Support labor inspections and resolve compliance issues proactively.
-Manage insurance, HRDC levy utilization, and vendor contracts related to HR.
-Maintain accurate and updated employee records in HRIS.
-Prepare HR reports on headcount, turnover, leave trends, and other key metrics.

To Qualify
-Degree is HR Management or Business Admin.
-Minimum 3 years experience at a HR Executive or Managerial level.
-Extremely organized and meticulous.
-Strong emotional capacity for handling conflicts and feedback.