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Customer Service Specialist

RM5,000-8,000 [Monthly salary]

Full-time · Fresh graduates · Diploma · Kuala Lumpur-Wp Kuala Lumpur
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EPF & SOCSOBonus incentivesPromotion opportunitiesExcellent working environment

Job Details

Nationality Requirement: MalaysiaLanguage Requirements: Chinese/Fluent ;English/Conversational Anytime

Job Description

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
• Monthly Remuneration: Up to RM6,000 (Basic Salary + Overtime + Commission)
• Fluent in Mandarin
• Fresh graduate is encourage to apply too
• Off Days: 8 days per month
• Working Hours: Day Shift 10am-10pm, Night Shift 10pm-10am

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆
• Accurately identify customer needs, offer genuine support, and ensure seamless order fulfilment.
• Evaluate daily performance to continuously improve service quality and deliver meaningful value to customers.
• Responsible for collecting customer data, conducting regular customer follow-ups, protecting user rights, and upholding the company's service reputation.
• Stay up to date with the market trends, analyze the root causes of issues with industry context in mind, and drive continuous product improvement and optimization.
• Provide guidance to customers and assist in resolving a variety of inquiries and issues.

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀
• EPF, SOCSO included
• Min 12 Days Annual Leave per year
• We provide medical coverage, You may claim up to the limit of your position
• Bonus
• Overtime allowance
• Birthday leave
• Additional Benefits

Work Location

Kuala Lumpur-Wp Kuala Lumpur -G Tower, Kuala Lumpur

Static Google Map

Carson Technology Sdn Bhd

20-50

1 hot job openings
Special Declaration/Note

Special Declaration/Note:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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