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Product Specialist

Negotiable [Monthly salary]

Full-time · No experience required · Diploma · Pulau Pinang-George Town
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Annual leaveEPF & SOCSO

Job Details

Nationality Requirement: Malaysia

Job Description

The incumbent works closely with the Sales Manager in managing the Medical channel.

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.
• Support internal stakeholders in relationship development with key customers.

Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
Willing to travel outstation and cover more than 1 area.
Strong communication and negotiation skills.
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
Good command in English, both written and spoken
Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
• Work with internal stakeholders to ensure timely delivery or installation of products/systems.
• Support internal stakeholders in relationship development with key customers.

DKSHMalaysia

Work Location

Pulau Pinang-George Town

Static Google Map

DKSH Malaysia Sdn Bhd

1000-9999

18 hot job openings
Special Declaration/Note

Special Declaration/Note:

  • JOBPD strictly prohibits employers and recruiters from engaging in any illegal or unethical conduct that harms the legitimate rights of job seekers. If you discover such behavior, please report it to JOBPD immediately.

Jobpd is a job search and recruitment platform exclusively focused on Malaysia, dedicated to connecting outstanding talent with quality employers. We aim to provide efficient, convenient, and intelligent recruitment solutions for job seekers and businesses in Malaysia. Through digital means, combined with advanced technology and deep local market insights, our platform strives to create a fair and transparent career development ecosystem, empowering individuals in their career growth and ensuring the success of corporate talent strategies.

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