Admin Assistant

Job Responsibilities:
-Assist with data entry, filing, and maintaining accurate records
-Handle customer inquiries via phone, email, and walk-in
-Resolve customer issues promptly and professionally
-Manage customer accounts, including orders and billing inquiries
-Coordinate internal collection processes
-Maintain customer records using SQL Accounting System
-Support customer service team with administrative tasks

Job Requirements:
-Minimum SPM / Diploma in related field
-Basic computer knowledge (Microsoft Office & SQL system is an advantage)
-Good communication skills (BM & English)
-Responsible, organized, and able to work independently