Shipping Officer (Shipping Documents | Export & Import)

Responsibilities:
-Handle day to day client operation issues and ensuring issues are resolved in a timely manner
-Process order for customer (Eg. Proforma Invoice, Export shipping documents, Certificate of origin, delivery order and invoice from SAP system)
-Respond to customer’s complaints/queries with sense of urgency and provide solution
-Manage order processing
-Advise clients on transportation and payment methods
-Coordinate and liaise with various department and customers to ensure smooth transaction in all shipment
-Handle related clerical duties such as correspondences through email, fax, filling, answering call and entertain customers and supplier
-Monitor order processing status and ensure on time delivery of customer’s order
-Negotiate and arrange transport of goods with shipping or freight companies.
-Planning shipment , arrangement with carrier for booking of container and liaise with warehouse department & hauler on container trucking
-To manage driver daily delivery schedule
-Other ad hoc duties as required

Job Requirement:
-Possess minimum Diploma in Logistic, Supply Chain with 2 years of experience in shipping or similar capacity
-Willing to travel to Singapore office when required