Requirements

Skills & Qualifications:
-High attention to detail ensures documentation is accurate and complete before submission
-Strong organisational skills - able to manage multiple cases, deadlines, and priorities effectively
-Excellent written and verbal communication - professional, clear, and client-friendly
-Self-motivated and dependable - can work independently and take ownership of assigned tasks
-Calm under pressure - maintains a positive and solution-oriented approach during busy periods
-Proficient with Microsoft Office Suite and comfortable using digital record-keeping systems
-Prior experience in visa or migration-related administrative work is preferred but not essential
-Bachelor's degree or higher in Business, communication, or related field.

What We're Looking For:
-A team player who takes initiative and ownership of their responsibilities
-Someone who thrives in a fast-paced environment and adapts easily to changing priorities
-A confident communicator who understands the importance of discretion and confidentiality

Responsibilities

Expectation :
We are seeking a highly organised and detail-oriented Administrative Assistant to join our team, with a primary focus on supporting the administrative processes involved in visa applications. This role requires strong communication skills, excellent time management, and the ability to work independently with accuracy and professionalism.

Key Responsibilities:
-Prepare and check visa application documents for completeness and accuracy
-Communicate with clients to request, clarify, or follow up on required documentation
-Draft letters, forms, and reports as required by immigration processes
-Maintain and update client records and application statuses in our database system
-Monitor and manage visa application deadlines to ensure timely lodgement
-Assist in maintaining compliance with relevant immigration procedures and regulations
-Support overall team workflow and assist colleagues with administrative tasks when needed