Requirements
1. Minimum Degree in related fields
2. Proven experience in sales, customer service or related field
3. Strong communication, negotiation and interpersonal skills
4. Ability to build and maintain good customer relationships
5. Result-driven with a proven track record of meeting or exceeding sales targets
6. Good presentation skills and confidence in engaging with clients
7. Basic Computer skills (MS Office, any software knowledge is in an advantage)
8. Proficiency in Bahasa Malaysia and English (additional languages are an advantage)

Responsibilities

1. Client Acquisition & Business Development
-Identify, approach, and secure new clients (FMCG, multinational, corporate, retail, malls, etc.).
-Build and maintain a strong sales pipeline.
-Prepare sales strategies to achieve monthly targets (e.g., RM2.5M team quota / RM300K individual quota).
-Conduct market research to identify new business opportunities.

2. Client Relationship Management
-Maintain regular contact with existing clients to build trust and secure repeat business.
-Understand client needs, budgets, and timelines to propose tailored event/creative solutions.
-Ensure client satisfaction before, during, and after events.
-Act as the main point of contact for clients - handle concerns, queries, and feedback professionally.

3. Proposal & Presentation
-Work closely with designers and event executives to develop proposals, decks, and quotations.
-Present creative event concepts, POSM solutions, and campaign ideas to clients.
-Negotiate contract terms, pricing, and payment schedules to close deals.

4. Sales Execution & Coordination
-Secure signed contracts and ensure deposit collection before project kick-off.
-Liaise with internal teams (design, event, procurement, fabrication) for smooth project handover.
-Attend pre-event briefings and on-site visits when required.
-Ensure scope, deliverables, and budgets are aligned with client expectations.

5. Reporting & Performance
-Track and update sales activities in CRM / reporting system.
-Submit weekly and monthly sales reports to Head of Sales / Management.
-Achieve KPIs (sales revenue, number of new accounts, repeat business ratio).

6. Professional Development
-Stay updated on industry trends, competitor activities, and pricing benchmarks.
-Continuously improve pitching, negotiation, and client servicing skills.
-Represent the company at networking events, trade shows, and industry gatherings.