KEY DUTIES / RESPONSIBILITIES:
-Deliver an exceptional customer experience by welcoming each customer and promoting the brand
-Develop and maintain good product knowledge
-Recommend product features and it’s benefits to customers' according to their needs and wants
-Meet store and personal sales targets and KPIs by providing an exceptional level of service and experience to all customers in-store
-Help to maintain the shop image through regular housekeeping, ensuring products are priced correctly, assist on visual merchandising, stock management and replenishment.
-Ensure outlet appearance is clean, presentable and all merchandise display is according to the Visual Merchandising guidelines and standards
-Shall understand all procedures and policies and ensure all work is carried out according to the standards
-Follow the working shift schedule as planned and approved by District Manager & Head of Department
-Doing cashier work including collecting payment (cash/ credit) from customer, tracking all cash and credit transactions, scanning products and ensure price is accurate and handling cash vouchers based on the available promotions.
-Assist in maintaining accurate inventory records.
-Perform stock take activity for stores and responsible for stock loss that occurred in the store
-Assist team with any other projects on an as needed basis
-Perform any ad-hoc action assigned by the Management