Key Responsibilities

📌 Operations & Admin Support
-Handle daily administrative tasks including recording daily sales, managing purchase orders, preparing invoices, DOs, POs, and agreements.
-Ensure all client and agreement details are accurate, complete, and correctly recorded.
-Maintain proper filing, documentation, and recordkeeping for all business operations.
-Support sourcing needs such as comparing logistics providers, gathering quotations, lead times and relevant documents.
-Checking informations needed for company such as event venue, application requirement , all the tasks that needed for daily operation/ marketing/ other department use.
-Provide ad-hoc operational support and run business-related errands as required.

📦 Inventory & Logistics Coordination
-Coordinate stock movement with related companies, clients, and fulfilment centres.
-Track inventory levels, manage restocking, and arrange deliveries via Lalamove or other logistics partners.
-Visit the main warehouse when required (driving licence essential).
-Responsible checking on low stock and restock for fulfillment centre.

🛒 Customer Support
-Ensure fulfilment centre dispatches orders on time and resolve any issues such as wrong sizes dispatched or mixed orders.
-Handle customer enquiries, after-sales service, complaints, and requests via WhatsApp or online channels.
-Assist customers/clients and coordinate with internal teams to ensure their needs are met.

📣 Marketing Support
-Send promotional blasts to customers and clients when required.

Job Requirements
-Minimum 1–2 years’ experience in administration or operations.
-Requires strong independence, self-direction, and problemsolving skills
-Proficient in Microsoft Excel, Word, Google Sheets; willing to learn AutoCount.
-Strong attention to detail and accuracy.
-Able to multitask, work independently and manage time effectively.
-Friendly communication style with a strong customer-service mindset.
-Must hold a valid driving licence - need to go warehouse coordinate the stock arrangement.