JOB RESPONSIBILITIES

Assist to coach and train sales assistant in products knowledge and customer service standards

Assist in achieving monthly sales target of the shop

Assist in monitoring stock delivering & processing

Assists in stock replenishment activities

Assists in stock-take (routine, ad-hoc and/ or annual)

To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same

To assist in product display arrangement and visual merchandising

Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations

To assist in maintenance and cleaning of shop premises

To assist in stock take (routine, ad-hoc & annual) as and when required

Update to Shop Manager on staff performance

Update to Shop Manager if any Customer feedbacks

Implement/execute sales & promotion plans as and when required

Any other legal assignments requested by management from time to time



JOB REQUIREMENT

SPM with at least 2 years’ experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent)

Have passion with Sports and retail industry

Proven supervisory skills and management skills

Have knowledge in analytic, problem solving and decision-making skills

Good customer service, communication and interpersonal skills

Willing to work long hours, weekends, public holidays and shift duty

Multiple vacancies @ KL: Sunway Velocity, Mid Valley, Pavillion Bukit Jalil