1. Phase 1 – Operations Foundation Training (2 Months)

* Learn the overall structure and workflow of critical operations in a data centre environment

* Get familiar with key infrastructure systems such as UPS, generators, cooling units, and electrical distribution systems

* Understand safety protocols, work procedures, and site access controls related to engineering tasks

* Assist in documenting daily operational processes and basic checklists



2. Phase 2 – Operations Immersion (Shadowing Phase) (2 Months)

* Join 24/7 rotating shift teams to gain first-hand experience in live data centre operations.

* Support routine inspections of critical infrastructure and environmental conditions.

* Monitor alarms and alerts via BMS (Building Management System) or DCIM platforms under supervision.

* Assist with initial fault response and proper incident escalation to senior engineers.

* Participate in emergency response simulations, SOP reviews, and shift handovers.



3. Phase 3 – Maintenance Immersion (Shadowing Phase) (2 Months)

* Assist in the execution of scheduled preventive and corrective maintenance tasks.

* Learn the maintenance cycles and procedures for electrical and mechanical systems (e.g., UPS, switchgear, generators, HVAC systems)

* Support vendor coordination during on-site works, observing maintenance practices and safety compliance.

* Help prepare and review technical documents such as MOPs, EOPs, SOPs, and maintenance checklists.

* Contribute to data collection and reporting on equipment performance and incident history.

* Assist in managing spare parts inventory and maintenance records.