Responsibilities:


The duties and responsibilities of this position consists of, but are not limited to, the following:

Ensure Transportation arrangements are made for shipments by the following:

Providing timely and professional written and verbal responses to customer requests

Booking transportation loads in the Transportation Management System

Monitoring team mailboxes

Resolving simple exceptions to any pre-defined processes

Scheduling delivery appointments with receivers

Making any necessary changes as requested by the customer within the Transportation Management System

Manual building and creating new Transportation loads within the Transportation Management System

Conduct systems trainings to external parties

Follow standard operating procedures and update when gaps are identified

Run, format, or distribute any reports to the appropriate internal or external parties

Contribute to projects that utilize the C.H.Robinson project-based delivery model

Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:
Required:

High School Diploma and/or GED

Ability to work flexible schedule on occasion, including overtime hours when requested

Site Specific: Fluent in English and the primary language of the applicable region



Preferred Qualifications:
Preferred:

Bachelor’s degree from accredited college or university

Prior experience in Supply Chain, Transportation, and/or Logistics

Proficient in Microsoft Office Suite of programs

Solid understanding of Information systems

Friendly and articulate phone demeanor

Strong verbal and written communication skills

Detail oriented

Able to work in a fast-paced and dynamic environment

Ability to problem solve quickly and accurately

Ability to prioritize and handle a variety of tasks

Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization

Values a diverse and inclusive work environment