Position Overview
To support the Sales Manager in customer engagement, sales execution, and sales coordination for Malaysia and US markets, ensuring accurate quotations, disciplined follow-up, and complete documentation.This is an execution-focused role with structured customer interaction.

Key Responsibilities

1. Customer Engagement (Malaysia & US)

Act as first-line contact for customers via email, calls, online meetings, and messaging

Clarify basic technical requirements including specifications, quantities, drawings, and load ratings

Coordinate and schedule customer meetings, site visits, and online calls

Join customer visits and meetings when required

Record meeting notes, action items, and follow-up requirements

2. Sales Execution & Coordination

Manage enquiry intake, clarification, and internal coordination

Prepare and process sales quotations in accordance with internal procedures

Coordinate with relevant internal departments including design, costing, production, logistics, and finance throughout the sales process

Track quotation versions, revisions, approvals, and validity

Follow up on PO issuance, deposit receipt, and production start

Ensure all quotations comply with approved costing logic and internal SOPs

3. CRM, Documentation & Reporting

Maintain accurate CRM records for enquiries, quotations, visits, and orders

Ensure all customer communication and documents are complete and traceable

Support weekly sales reports, pipeline tracking, and management updates

Required Profile

1.Experience

2–5 years in B2B sales execution, sales coordination, or account support

Exposure to industrial, logistics, warehousing, or engineering products preferred

Experience handling overseas customers is an advantage

2.Skills & Language

Strong Excel and document-handling capability

Seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients

Able to understand basic technical drawings and specifications

Structured, detail-oriented, disciplined in follow-up

3.Reporting Line & Work Model

Reports directly to Sales Manager, Eastfound Malaysia

Hybrid role including office work, field visits in Malaysia, and online engagement

SOPs and working templates will be provided

Benefits

Competitive salary and performance-based incentives.

Panel clinics and other employee benefits.

Career growth and professional development opportunities.

A dynamic and supportive work environment.