About the role:

Offer hospitality to visitors while they wait for their host to arrive (especially if water facilities are available at Reception).

Maintain a tidy reception area and ensure all visitors are registered upon arrival (using the visitor book or relevant tools).

Manage visitor access by creating, deactivating, and issuing new access badges based on instructions from the Workspace Service team.

Sign for post and deliveries, placing them in the designated post room area.

Support pick-up or delivery of physical parcels or mail.

Partner with the Workspace Service team for efficient communication and guest service.

Monitor office and pantry supplies, coordinating with the Workspace Service Manager for replenishment.

Assist with courier packages, including preparing shipping labels and planning collection from courier companies.

Support in setting up meeting rooms and in-house events as directed by the Workspace Service Manager or event host.



About you:

Client-centric mindset focused on facilitating optimal work environments for employees

Comprehensive understanding of Workplace Services and community building

Skill in handling complaints and concerns with sensitivity

Adaptable team player with a positive attitude, strong communication skills, and a proactive approach to problem-solving

Possesses exceptional interpersonal skills, along with a positive "can-do" attitude, meticulous attention to detail, and a focus on customer satisfaction

Actively engages with key client contacts and office populations, prioritizing their needs and building trust through proactive communication and support