Inside Sales Consultant

● Ability to discover & understand customer’s financial needs/pain points. ● Add value by providing solutions to meet customer needs.

● Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks.

● Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers.

● Proactively contacts customers to help customers understand the value they will derive from the solution

● Possesses negotiation skills to profitably direct and manage the customer relationship.

● In-depth technical knowledge of QuickBooks.

● Ability to work with customers to identify and resolve issues quickly and ensures organization addresses issues root cause.

● Identifies and considers innovative approaches to situations or problems

● Ability to flex from one priority to another.

● Provides feedback to Intuit on best practices and lessons learned from other customers, key product/solution pricing, delivery and service issues and considerations.

● Listens to and provides feedback and uses to enhance own communication effectiveness

● Being able to articulate important messages & make sure they are clearly understood

● Demonstrates effective presentation skills

● Actively works at developing proficiency in selling skills and tools

● Anticipates possible objections and proactively prepares responses to counter them.

● Continues to learn methods for resolving issues and moving forward during any part of the sales cycle