Content Moderator for Social Media Project - Local Malaysian Only

A Content Moderator screens user-generated content—text, images, video, and audio—across digital platforms to ensure it complies with community guidelines and legal standards. They identify, review, and remove prohibited content (e.g., hate speech, violence, spam), maintain user safety, protect brand reputation, and manage real-time crisis situations.



Roles & Responsibilities

· Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material

· Reviewing/updating contents on a popular social media platform

· Audit of content received and sharing for Social Media Upload

· The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.

· The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.

· The content may involve images, messages and video of violence, nudity and abuse.



Generic & Behavioral Skills

· Proficiency in English Language (Read/Speak)

· Good command over verbal & written English language

· Min Bachelor’s Degree

· Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus

· Awareness of current affairs and events in the respective markets/countries

· Mature & analytical

· High on teamwork and engagement

· Able to work on 24/7 rotational shifts