CUSTOMER SERVICE CUM ADMIN

Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner.
Perform order processing, from sales orders to delivery instructions and prepare other relevant documents.
Coordinate with internal departments such as production, logistics, and finance to ensure smooth order fulfillment.
Collaborate with transporter and customers to ensure timely deliveries.
Responsible for receiving and recording the movement of the stock (inventory management).
Ensure proper maintenance of records, documents and filing and responsible for basic admin job.
Ad hoc duties assigned by the Management from time to time.