Customer Service & Front of House

Student Attendance Record

- first point of contact for any student absences. Main email account holder for student absences.

- Liaise with parents, students and teaching staff on the attendance record matters to ensure that the record on school system is up to date.

- Monitor and highlight any unusual attendance record to the deputy principal for further investigation.

- Fire registration.

- Student lateness record.

- Student Exit Pass (early out).



ID card systems (VERTECH & Photo print)

- Back up person of handling the ID card systems.

- Create cards for staff/students - new and replacement.

- Card setting/access management.

- Provide monthly staff attendance records for HR as required.



Student services related tasks

- First portal to attend to students request and queries.

- Courier service arrangements.

- Students filing.

- Lost and found record.

- Flexi boarding filing record.



Front desk related tasks

- Communication with security on visitors arrivals /events.

- Attend to phone calls and general enquiries.

- Visitors registrations and welcoming.



Others

- Assist in administrative jobs as required by the SLT, Principal's Office Manager and Operational Manager.

- Assist in verbal or written translation as and when required.



Language

Candidate who is well verse in English and Mandarin would be preferable.

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."