Hotel Supervisor

What you'll be doing

Supervising the front office and housekeeping teams to ensure exceptional customer service

Monitoring hotel operations and resolving any guest issues in a timely and professional manner

Overseeing staff scheduling, training, and performance management

Maintaining accurate records and reports on hotel occupancy, revenue, and other key metrics

Collaborating with the hotel management team to implement strategic initiatives and improve overall hotel performance

Ensuring the hotel's compliance with all relevant health, safety, and regulatory requirements

Assisting Manager

What we're looking for

At least 2 years of experience in a hotel supervisory or management role, preferably in the Hospitality & Tourism industry

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent customer service orientation and problem-solving abilities

Proficient in financial and operational reporting, as well as data analysis

Thorough understanding of hotel processes and procedures, including front office, housekeeping, and food and beverage operations

Ability to work flexible hours, including weekends and holidays, to meet the needs of the business