Sales Manager (Melaka)

How You'll Make an Impact

1. Team Leadership & Coaching:
-Mentor & Develop: Act as a true "player-coach," spending significant time in the field to provide real-time coaching, feedback and support.
-Inspire & Align: Lead high-energy team meetings, translating company strategy into a clear, actionable sales plan.
-Drive Performance: Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.

2. Strategic Growth & Revenue:
-Own Your Market: Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
-Be a Data-Driven Strategist: Use sales data to review pipelines, identify winning strategies, and forecast accurately.
-Become the Market Expert: Keep a pulse on market trends and competitors, sharpening our unique selling propositions.

3. Customer & Operational Excellence:
-Champion Customer Relationships: Personally visit key clients to understand their needs, gather feedback, and ensure we are delivering service that delights.
-Act as the Key Problem-Solver: Be the central point of contact for complex service issues. You will be hands-on, liaising directly with clients and internal departments (like Service and Operations) to manage challenges and see them through to a successful resolution.
-Quarterback Major Deals: Guide your team in coordinating, negotiating, and closing complex contracts, ensuring a smooth handover to operations.
-Be Hands-On: Be agile and ready to conduct on-site inspections (yes, sometimes under the sun!) to support your team and secure new business.
-Drive Accountability: Take responsibility by ensuring your team's daily sales activities are accurately and promptly updated in our system.
-Collaborate to Win: Work closely with service and finance teams to ensure a seamless customer experience, including assisting with collections.

Requirements:

What It Takes to Succeed:
-A "Leader-Coach" Mentality: Dynamic, results-oriented, and believes in building people up. You excel at fostering teamwork and positive energy.
-Proven Leadership: At least 5 years of successful sales management or supervisory experience. A Diploma or Degree in any field is a plus.
-Data-Driven & Analytical: Use data to make decisions, manage performance, and coach your team effectively.
-A Master Networker: Natural talent for building and maintaining strong, trust-based customer relationships.
-Resilient & Autonomous: Self-starter who thrives on challenges and can work independently to get the job done.
-Field-Ready: Comfortable working outdoors, conducting on-site visits, and leading from the front.
-The Essentials: Must possess a valid driver's license, own vehicle and a Malaysian citizen or hold relevant resident status.