Duties and responsibilities

Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service

Coordinate meeting room bookings and prepare spaces for client and internal meetings

Coordinate with users to arrange venue set up for functions and events

Process facilities service requests and coordinate with appropriate vendors or team members

Manage incoming/outgoing mail, deliveries, and courier services

Maintain office supply inventory and process ordering requests

Assist with administrative tasks related to facilities operations

Support the Assistant Facilities Manager with documentation, record keeping, and reporting

Required Qualifications & Experience

High school diploma or equivalent; Associate's degree preferred

2+ years of experience in reception, office administration, or customer service roles

Proficiency in MS Office applications (Word, Excel, Outlook)

Strong verbal and written communication skills

Detail-oriented with excellent organizational abilities

Customer service mindset with professional demeanor

Ability to prioritize tasks in a fast-paced environment

Self-disciplined and able to work independently

Candidate with less experience may also be considered

Preferred Skills

Previous experience in facilities coordination or property management

Knowledge of building systems and maintenance procedures

Experience with facilities management software

Background in the electronics industry or corporate office environments

Bilingual capabilities (English and Malay)

Experience coordinating with vendors and service providers

Strong problem-solving abilities and attention to detail