Key Responsibilities:
Recruitment & Onboarding:

Manage full recruitment cycle: job posting, screening, interviewing, and onboarding new employees

Prepare employment contracts and conduct induction programs to ensure effective integration of new hires

Payroll & Benefits Administration:

Process monthly payroll including calculation of salaries, overtime, deductions, bonuses, and claims accurately and timely

Manage statutory contributions and benefits such as EPF, SOCSO and EIS

Maintain payroll records and resolve payroll-related queries from employees

Training & Development:

Identify training needs in collaboration with department heads and develop training plans

Organize and coordinate internal and external training sessions, workshops, and seminars

Monitor training attendance, evaluate training effectiveness through feedback and assessments

Maintain updated training records and certifications for all employees

Employee Records & HR Administration:

Maintain accurate employee records, attendance, leave, and HRIS data

Handle employee claims, reimbursements, and leave applications

Prepare official HR documentation such as appointment letters, promotion letters, and exit clearance

Employee Relations & Engagement:

Act as a point of contact for employee queries and provide support on HR policies and procedures

Assist in organizing employee engagement activities, team-building events, and welfare programs

Support performance appraisal processes and disciplinary procedures

Compliance & Reporting:

Ensure compliance with labor laws and company HR policies

Prepare HR reports related to manpower, turnover, payroll, and training activities

Assist in HR audits and maintain confidentiality of sensitive information

Requirements:
Diploma or Degree in Human Resource Management, Business Administration, or related field

5-6 years’ experience in HR, including hands-on payroll processing

Able to speak and write in Mandarin, English, and Malay

Strong knowledge of Malaysian labor laws and statutory requirements

Proficient in MS Office and HR/payroll software

Excellent communication, interpersonal, and organizational skills

Detail-oriented and able to handle confidential information with integrity

Proactive, able to multitask, and work independently or in a team

"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers."

Benefits:
Competitive salary package

Comprehensive medical benefits

Professional development and training opportunities

Positive and inclusive workplace culture