Account Manager, Mid-Market- Negeri Sembilan (Enterprise Business)

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.

We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.



Why does this job exist and why is it critical?​



What are you accountable for?

Develop and formulate strategic and tactical plans in a bigger market portfolio. Ensure KPI and goals of the assigned accounts in the portfolio are met.

Build market position in the assigned account by identifying potential business deals and close relationships with existing and new customers.

Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.

Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.

Protects organization’s value by keeping company information and tender confidential.

Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable

Assist collection team on customers’ aging.

Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing.

Develop Account plans for all assigned customers.

Work with ECO to drive operational smoothness in handling accounts

Accountable for driving every opportunity to closure with a strategic plan.

Keeping track of all post-sales activities with timely delivery.

Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth.



What do you need to have for this role?

Candidate with 1-2 years' experience is ideal for the role. Fresh graduates with a passion for indirect sales are encouraged to apply.

Comfortable to travel to Negeri Sembilan on regular basis. Position is based in Kuala Lumpur.

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Result-driven and passionate individual who is eager to help customers by providing solutions based on customer needs

Relationship management skills and openness to feedback

Tertiary education in business administration, sales, or relevant field