Account Officer (E-Commerce)

-Responsible for the registration, maintenance, issue follow-up, and documentation management of various platform accounts (e.g., e-commerce platforms, payment platforms, etc.).
-Responsible for basic corporate secretarial matters such as company incorporation, annual filings, changes to company details, and company deregistration.
-Liaise with the company secretary (COSEC), banks, service providers, and internal finance/operations teams.
-Organize and maintain company and account compliance documentation to ensure information is accurate and traceable.
-Follow up on platform risk control matters, account irregularities, and requests for additional documentation, and escalate according to procedures.
-Assist in optimizing account and company management processes to reduce compliance and operational risks.
-Perform any ad hoc task assigned by the superior.

Job Specification
-Diploma or above in Business, Business Administration, Accounting, Law, Administration, or related fields preferred.
-1–3 years of relevant working experience. Candidates with any of the following experience will have an advantage:
-Platform account management / e-commerce backend / payment platform operations
-Corporate secretarial matters / corporate administration / compliance support
-Detail-oriented and well organized, able to handle multiple tasks simultaneously with strong attention to detail
-Familiar with basic corporate matters such as company incorporation, maintenance, annual filings, and changes of directors/shareholders
-Able to independently organize and maintain company documents (e.g., director information, shareholding structure, KYC documents, etc.)
-Experience communicating with government authorities, banks, or service providers is an advantage
-Able to clearly record work progress, with basic process awareness and risk awareness
-Candidates with COSEC (Company Secretary) related experience are preferred (e.g., secretarial firms, accounting firms, corporate service providers, etc.)
-Familiar with Malaysian company law and SSM procedures is an advantage
-Experience managing multiple companies or multiple platform accounts simultaneously is preferred
-Strong sense of responsibility; able to report issues promptly instead of handling them alone without escalation
-Good communication skills, able to coordinate smoothly with internal teams and external service provider