Admin Assistant (Ipoh & Sibu branch)

Attend to customer enquiries in a warm and friendly manner, either in person, through phone calls or WhatsApp.

Assists customers in documentation regarding sales submission, case renewal and performs appropriate follow-up as necessary

Handles customer complaints, provide appropriate solutions and alternatives within the time limits.

Handles administrative works and reports

Provides accurate, valid and complete information by follow company's SOPs

Assists in maintaining office facilities and equipment to ensure a clean, safe, and functional working environment

Performs ad-hoc tasks as assigned by the superior