ADMIN ASSISTANT (LEASING)

Full job description
Assist on Sunshine Residence, Leasing and Event Hall

Scope of Duties & Responsibilities

A. Front Desk / Service Enquiry Counter

To be stationed at the Service Enquiry Counter.

Attend to residents", visitors", and tenants' enquiries in a professional and courteous

manner.

Handle complaints, feedback, and service requests promptly.

Provide accurate information regarding residence facilities, policies, and Event Hall bookings.

Record and channel enquiries to the relevant departments for follow-up.

B. Sunshine Residence Matters

Coordinate maintenance requests and defect rectification with building management.

Liaise with contractors and relevant departments for issue resolution.

Monitor facilities condition and cleanliness of common areas.

Maintain proper documentation and filing of residence-related records.

Assist in preparing operational reports for the Senior Executive.

C. Event Hall Booking & Management

Handle Event Hall enquiries, bookings, and scheduling.

Prepare booking forms, agreements, and payment documentation.

Coordinate event setup requirements with operations, housekeeping, and security teams.

Ensure compliance with house rules and safety guidelines.

Conduct pre-event and post-event inspections.

Track deposits and ensure proper handover procedures.

D. Administrative Support

Provide administrative assistance to the Senior Executive.

Prepare correspondence, reports, and internal documentation.

Support inter-department coordination to ensure smooth daily operations.

Assist in any other matters as required by Management without limiting workload or working hours.

3. General Clause

The Admin Assistant shall perform the above duties diligently and professionally.

Management reserves the right to amend or assign additional responsibilities as and when required based on operational needs.

Job Type: Full-time

Benefits:

Opportunities for promotion

Professional development

Language:

Chinese (Preferred can speak Mandarin)