Administrative & Operations Assistant

In this role, you will be the key point of contact for walk-in, phone, and email inquiries, ensuring our stock records, email responses, and delivery logistics run smoothly.

Core Responsibilities
Handle Orders: Process incoming orders from walk-in customers, telephone inquiries, and incoming emails.
Email Communication: Draft and send professional email replies to customer queries and order confirmations.
Manage Inventory: Track stock inflow and outflow to maintain accurate inventory records.
Logistics Admin: Prepare, issue, and verify Delivery Orders (DO) for outgoing goods.
Filing & Archiving: Maintain systematic physical and digital filing systems for all operational documents.
Ad-Hoc Tasks: Complete occasional administrative tasks assigned by management to support the team.

Qualifications
SPM, diploma or equivalent experience in an admin or warehouse role. Good written communication skills for professional email correspondence. Basic computer literacy, particularly in Microsoft Excel, Word, and email platforms (Outlook). Strong multitasking skills to handle customer service and paperwork simultaneously.