Administrator (Service Hub)

Key Responsibilities
-Accurately input and maintain data in internal systems and databases.
-Administer claims processes including logging, tracking and updating claim records.
-Process invoices and payments related to claims and other administrative functions ensuring accuracy and compliance with procedures.
-Liaise with internal teams to gather and verify required documentation.
-Monitor claim progress and follow up on outstanding items to ensure timely resolution.
-Maintain organised digital filing systems for claims and administrative records.
-Prepare reports and summaries for management teams.
-Support other general administrative tasks such as inbox management.


Skills & Experience
-Proven experience in an administrative or data entry role, ideally within claims, insurance, or finance is desirable.
-High level of accuracy and attention to detail.
-Strong organisational and time management skills.
-Proficiency in Microsoft Office Suite (especially Excel and Outlook).
-Experience with claims management systems or CRM platforms is desirable.
-Excellent written and verbal communication skills.