Area Manager (Klang Valley)

We are looking for x1 Area Manager:

1. Area Manager - Based in Klang Valley





Job Responsibilities:

•⁠ ⁠Oversee Multiple Clinic Operations

Ensure smooth day-to-day operations across all assigned clinics, maintaining consistent service quality and adherence to company standards.

•⁠ ⁠Sales Monitoring & Strategy

Track sales figures and KPIs, identify underperforming outlets / team members and implement action plans to improve sales outcomes.

•⁠ ⁠Sales Execution & Team Support

Demonstrates strong personal sales capabilities and readily steps in to support subordinates, ensuring seamless workflow and team efficiency when needed.

•⁠ ⁠Team Leadership and Coaching

Support and mentor Branch Managers and clinical colleagues, providing guidance on sales techniques, customer service and professional development.

•⁠ ⁠Client Experience Management

Ensure 5 Star standards of client care, handle escalated complaints and oversee SOP compliance to deliver a premium aesthetic experience.

•⁠ ⁠Staffing and Recruitment Support

Assist with hiring, onboarding and retaining talent, ensuring each clinic is adequately staffed with trained professionals.

•⁠ ⁠Marketing and Promotion Execution

Coordinate the rollout of campaigns, promotions and seasonal events to ensure alignment with head office strategies and local relevance.

•⁠ ⁠Inventory Oversight

Monitor stock levels across clinics, ensure timely replenishment and minimize product wastage or loss.

•⁠ ⁠Compliance and Regulatory Checks

Ensure all clinics comply with health regulations and internal protocols, including treatment documentation and licensing requirements.

•⁠ ⁠Clinic Visits and Audits

Conduct regular visits to each location to observe service delivery, review records, and provide on-the-ground support.

•⁠ ⁠Reporting and Communication

Provide weekly or monthly updates to the General Manager or HQ, sharing performance insights, challenges, and improvement suggestions.



Key Requirements :

•⁠ ⁠Minimum 2 years of experience managing operations in an aesthetic clinic or related beauty/wellness environment.

•⁠ ⁠Passionate about the aesthetics industry, with up-to-date knowledge of treatments, trends, and client expectations.

•⁠ ⁠Strong leadership and people management skills with the ability to coach, motivate and lead teams across multiple locations.

•⁠ ⁠Excellent interpersonal and communication abilities to build trust, manage team dynamics, and resolve conflicts effectively.

•⁠ ⁠Highly organized with strong multitasking and problem-solving capabilities in a fast-paced environment.

•⁠ ⁠Committed to delivering exceptional client service and maintaining high operational standards.



Job Highlights

Competitive salary and comprehensive benefits package offered.

Join a prominent healthcare organization and be part of a leading team in the industry.

Engage in a dynamic and collaborative work environment that values teamwork.

Business partnership opportunities available for growth and success.

Access to professional development and growth opportunities to enhance your career.