Assistant Manager , Credit Control

We are seeking a highly organized, detail-oriented, and proactive Credit Control Manager to oversee the credit control team and collections, as well as to improve the department's process flow in a fast-paced environment. The successful candidate will be responsible in managing overdue accounts, coordinating with clients and internal teams to facilitate smooth membership renewals, ensuring timely collections, maintaining account renewal rates, and implementing system changes to enhance process workflows.


Key Responsibilities:-

Oversee collections to ensure timely payments.

Monitor overdue accounts and initiate collection procedures.

Coordinate with clients to facilitate renewals.

Prepare aging reports and regular updates on collection status and the renewal pipeline.

Collaborate with other teams to ensure seamless renewal processes.

Follow up on pending renewals and escalate issues as necessary.

Develop and implement credit control policies.

Ensure compliance with company policies, legal regulations, and industry standards.

Lead, guide, and train the credit control team to meet collection and renewal targets.