Barista cum Service Crew - Puncak Alam

Key Responsibilities:
Barista Duties
-Prepare coffee and espresso-based beverages according to company standards.
-Operate coffee machines, grinders, and brewing equipment confidently and safely.
-Maintain stock levels at the coffee station (beans, milk, syrups, etc.).
-Workstation Cleanliness & Hygiene
-Keep the bar area/workstation clean and organized at all times.
-Follow daily and weekly cleaning checklists without fail.
-Ensure hygiene and food safety standards are met consistently.

Food & Pastry Handling
-Reheat, plate, and serve pastries or baked items professionally.
-Monitor food presentation, portioning, and temperature control.
-Assist in restocking and displaying food items.

Customer Service
-Greet customers warmly and assist with orders when required.
-Support service crew during peak hours, including clearing tables and handling the POS system.
-Address customer inquiries or complaints in a polite and efficient manner.

Requirements:
-2 to 3 years experience working as a barista in a café or similar environment.
-Willing to work on rotating shifts, weekends, and public holidays.
-Strong sense of responsibility and commitment to cleanliness.
-Basic food handling and reheating experience.
-Good communication and interpersonal skills.
-Team player with a positive attitude and willingness to multitask.

Preferred Skills:
-Knowledge of coffee beans, brewing techniques, and milk texturing.
-Basic knowledge of hygiene & food handling SOPs (advantage).
-Able to work under pressure during busy hours