Business Operations & Sales Admin Executive

Minimum Diploma qualification in Business Administration, Management, Marketing, or related field
Able to communicate in English and/or Bahasa Malaysia
Familiar with Google Sheets, Microsoft Excel, Canva, and basic office tools
Prior experience in retail, e-commerce, operations, administration, or customer service is an advantage
Organized, detail-oriented, and able to multitask in a fast-paced SME environment
Responsible, proactive, and willing to learn
Able to work independently with minimal supervision while being a good team player
Comfortable handling both operational and administrative responsibilities
Responsibilities
Handle daily retail and e-commerce operations including packing, order fulfillment, stock handling, and quality checking
Prepare products for retail stores, events, customer deliveries, and corporate orders
Maintain organized inventory, packing materials, and operational workspace
Support corporate sales outreach, cold emailing, quotations, invoicing, and customer follow-ups
Coordinate customer orders, delivery arrangements, and administrative documentation
Assist with data entry, reporting, and operational coordination
Support TikTok Live sessions and livestream operations when required
Assist during events, pop-ups, campaigns, and peak operational periods
Support ad-hoc business operations and coordination tasks assigned by the team