Catering Sales Manager

Key Responsibilities
1. Business Development & Sales Growth
-Identify and develop new catering opportunities with corporate clients, event organisers, embassies, and institutions.
-Actively prospect, pitch, and close catering sales to meet monthly and annual targets.
-Expand PAUL Malaysia’s presence in corporate catering, meetings, events, and private functions.

2. Client Relationship Management
-Serve as the primary point of contact for catering clients from enquiry to post-event follow-up.
-Build long-term relationships to encourage repeat business and referrals.
-Handle client feedback professionally and coordinate resolutions where required.

3. Proposal & Quotation Management
-Prepare catering proposals, menus, and quotations in collaboration with Operations and Kitchen teams.
-Ensure pricing accuracy, margin control, and timely submission of proposals.
-Follow up on proposals to secure confirmations.

4. Event Coordination & Execution
-Coordinate closely with kitchen, logistics, and outlet teams to ensure smooth event execution.
-Conduct site visits and attend events when required to ensure service standards are met.
-Ensure all catering orders are delivered according to PAUL’s quality and brand standards.

5. Reporting & Administration
-Maintain catering sales records, pipelines, and client databases.
-Prepare weekly and monthly sales reports for management review.
-Track trends, customer preferences, and market opportunities.

Requirements
-Diploma or Degree in Hospitality, Business, Marketing, or related field.
-Minimum 3–5 years’ experience in catering sales, hospitality sales, or B2B sales (F&B preferred).
-Strong negotiation, presentation, and relationship-building skills.
-Good command of English and Bahasa Malaysia; other languages are an advantage.
-Self-motivated, target-driven, and able to work independently.
-Willing to travel for client meetings and events when required.