客户成长经理 （Client Success Manager）

### 👀 Who are you?
-You enjoy chatting with business owners, and are curious about their business logic and management challenges;
-You have B2B experience, or possess strong communication skills and understanding in serving SMEs;
-You are fascinated by business operations, business models, and organizational systems, and often study how different businesses operate;
-You are a keen learner, excited to explore new knowledge, tools, and courses;
-You enjoy serving others and know how to express your ideas at crucial moments;
-When necessary, you proactively seek answers, offering clients advice in the safest way possible, guiding their thinking rather than making hasty judgments.

### 🧭 Core Responsibilities of This Job:
-Become a "system implementation coach" for business owners, helping clients successfully implement the Vimigo system;
-Guide client teams to implement goal management, performance incentives, and transparency systems;
-20% of your time will be spent assisting clients in exploring suitable upgrade solutions;
-80% of your time will be your client's most trusted mentor, helping them achieve their goals and see changes;
-Collaborate with the internal team to ensure clients experience a tangible, effective, and personalized experience from onboarding to subsequent use.

### ✅We hope you:
* Have some experience in B2B or serving SMEs;
* Possess excellent communication and comprehension skills, able to listen and guide;
* Have a service-oriented mindset, valuing client success over personal achievement;
* Passionate about business, enjoying studying corporate courses and business model case studies;
* Willing to accompany SMEs on their path of system transformation and growth.