CUSTOMER SERVICE ADMIN - ASSISTANT

Administrative & Excel Documentation:
Prepare and issue service-related
documents and maintain accurate daily
repair records for both USJ and Rawang
branches.
After-Sales Service Coordination:
Contact customers to gather machine
information, coordinate and arrange
machine collection with customers.
Fill out detailed reports and keep
records on services that have been
performed.
Providing customer support and able
to communicate with customers in
understanding their needs and provide
support when necessary.
Work with flexible hours and work
around a changing schedule
Excellent communication,
interpersonal and diagnostic skills
Able to work independently without
much supervision
Minimum SPM / “O” Level or equivalent
in any field.
Fresh graduates are encouraged to
apply – training will be provided.
Able to work independently with
minimal supervision.
Proficient in basic Microsoft Excel and
Microsoft Office tools.
Strong communication and customer
service skills.