Customer Service Executive (Mandarin Speaker) | Full-Time

Be part of a leading China logistics project!

We're looking for enthusiastic Mandarin-speaking Customer Service Executives to join our growing team. If you're passionate about helping customers and enjoy working in a fast-paced environment, we'd love to hear from you!

What You'll Do
Handle customer enquiries, complaints, feedback, and reviews via phone calls and email.
Understand customers' needs and recommend suitable products or services.
Deliver a friendly, professional, and positive customer experience.
Respond to customer enquiries accurately and in a timely manner.
Update customer interaction records in the internal system.
Gather customer feedback and collaborate with your team to improve customer satisfaction.
Work closely with teammates to ensure excellent service delivery.
Stay updated on the latest products, services, and company information.

What We're Looking For
Minimum SPM qualification.
Fresh graduates (Diploma/Degree) are welcome to apply – full training provided!
Experience in customer service or a contact centre (6 months–1 year) is an advantage.
Mandarin speakers are highly encouraged to apply – must be able to read, write, and speak Mandarin.
Able to communicate in English and Bahasa Malaysia.
Comfortable interacting with both local and international customers.
A team player who can also work independently.
Able to thrive in a fast-paced environment with a positive attitude.
What You'll Get
Salary: Up to RM3,500 – RM4,000 per month
Comprehensive training provided
Opportunity to work on a well-known China logistics project
Career growth and development opportunities
Friendly and supportive working environment
Referral Reward

Know someone who's a great fit?

Earn RM2,500 referral bonus for every successful hire – with unlimited referrals! There's no limit to how much you can earn.