Customer Service Executive (Retail Sales)

Responsibilities:

- Provide excellent customer service through personalized assistance and product knowledge.
- Drive sales by meeting targets and promoting products effectively.
- Maintain a high standard of showroom presentation and product displays.
- Handle administrative tasks, including processing transactions and keeping accurate records.

Company Benefits:

- 8 rest days per month (~ Five (5) work days a week)
- Full day and shift work arrangement
- Meal Allowance
- Overtime pay
- On-the-job Training
- High sales performers enjoy attractive commissions and incentives
- Sales Excellence Awards | Overseas Incentive Trip with Cash Allowance
- Medical & dental claim benefit and group insurance coverage
- Comfortable and Luxurious Working Environment

Requirements:

- Minimum SPM/Diploma or Degree in any related discipline
- Preferably with retail sales, customer service or hospitality experience
- Proficiency in English, Bahasa Malaysia & Chinese (added advantage for serving diverse clientele)
- Good interpersonal skills and a pleasant personality
- Sales-driven and result-oriented
- Willingness to work on Weekends, Public Holidays and retail hours
- Added advantage for those with jewellery sales background, GG, GIA or Jewellery Design qualifications

Work Locations under Diamond & Platinum:

- The Curve, Petaling Jaya [immediate]
- One Utama, Petaling Jaya [immediate]
- Queensbay Mall, Penang [immediate]
- Southkey Midvalley, Johor Bahru [immediate]
- IOI City Mall, Putrajaya [immediate]
- Ipoh Parade, Perak [immediate]
- Setia City Mall, Shah Alam
- Sunway Pyramid, Petaling Jaya
- Midvalley, Kuala Lumpur
- Gurney Plaza, Penang
- The Mall, Brunei