Customer Service Representative (Cantonese Speaker) - Support Hong Kong Market

Location: Megan Avenue 2 (Nearby MRT/ LRT)

Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day)

We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role.


What You Will Deliver

Handle customer queries and logistics arrangements via phone and online platforms.

Resolve customer concerns and complaints with a positive and helpful attitude.

Maintain professional customer service, creating a great experience for customers.

Assist Team Leaders in senior positions.

Participate in shift-based work schedules.

Who You Are

Proficient in spoken and written Cantonese, Mandarin, and English.

Minimum of SPM or Diploma.

Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.

Strong communication skills, problem-solving ability, and attention to detail.

A positive attitude, eagerness to learn, and strong teamwork skills.

What we offer

Competitive salary package with attractive attendance bonus & other incentive bonus.

Fixed allowances including meal and transport.

On-job training.

A company promotes learning, continuous improvement, and personal growth.

Rotational shifts: Morning, Noon, and Night (ending by 12am) — no overnight shifts