Customer Support Officer (5.5 days | Puchong)

Responsibilities:
-Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
-Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
-Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system.
-Ensure customers request, enquiry, feedback and complaints are logged and resolved on time.
-Ensure of all receiving of goods from Headquarter are in accordance to customers' order and in good conditions. 
-Co-ordinate receiving of goods return from customers as well as disposition of expired material / goods back to Headquarter.
-Performs any other tasks and responsibilities within the Branch Operations as and when required.


Job Requirements:
-Candidate must possess at least a Diploma/ Bachelor's Degree in Business/ Marketing.
-At least 2 years' working experience in customer communication and sales coordination.
-Applicants must be willing to work for 5.5 days.
-Conversant in both spoken and written of Bahasa Malaysia and English.
-Proficient in Microsoft Office applications (especially Microsoft Excel).
-Details oriented with good interpersonal and communication skills.